290 Nichols Drive
Santa Cruz,CA 95060
To request an RGA You must include the ORGINIAL PO number and date purchased. If you have factory invoice number include that too. The date ordered may affect if the product may be returned. Each factory has different policies and handling fees but return freight is ALWAYS the purchaser's responsibility.
CUSTOM made products are NOT returnable.
Freight or Job site damage is not a reason for return. All products signed for in good condition can not be applied for return for any reason.